Unbox.im Action peter@myproject.com9:14a
Marc wants a call on seed extension — warm tone, needs runway clarity before Thursday.
Re: Intro from Lisa — Acme Ventures
Reply AI draft Snooze
UYour domain inboxes, finally under control!
Manage every domain inbox at one flat fee — no extra charge per domain. Built for startups running multiple projects or brands, with Shared Queues for team mailboxes, aliases, and forwarding in one place.
No credit card · Free forever · Setup in under 15 minutes
Unbox · myproject.com2 domain · 3 connected
Needs you · 3Worth a read · 5Low · 12
Action support@myproject.com8:02a
Customer blocked on onboarding — billing sync failed, webhook 500s since last deploy.
URGENT: API webhook errors
Reply Reassign Note
UBuilt for founders who run mail on their own domains
BridgeCapNorthwind LabsParcelFoundry OSAtlas Dev
Why Unbox
Simpler domain inbox management
Stop juggling DNS, mailbox setup, and who owns support@. Unbox is where you run domain inboxes and team handoffs — with AI triage when messages arrive.
Hosted domain mail, end to end
Point MX to Unbox and send from your domain with SPF, DKIM, and DMARC handled. No Workspace seat math, no alias hacks.
- Full inbound and outbound on your domain
- Live DNS verification dashboard
- Multiple mailboxes: you@, support@, hello@
myproject.com · Verified
MX✓ Active
SPF✓ Active
DKIM✓ Active
DMARC✓ Active
Priority streams per inbox
Every domain mailbox lands in a triage stream with a one-line summary — so you manage queues and handoffs, not endless threads.
- Needs you · Worth a read · Low priority
- Summary-first cards, not unread counts
- Natural-language search across all mail
Needs you
Investor follow-up — warm tone, wants Thursday call
Marc Reinhardt · 9:14 AM
Customer escalation — webhook 500s since deploy
support@acmecorp.io · Alex claimed
Team inboxes with claims
Shared addresses like support@ stay sane. Claim threads, leave internal notes, and never double-reply again.
- One-click claim and assign
- Internal notes invisible to customers
- Activity visible across the team
support@myproject.com queue
API webhook errorsA Alex
Invoice question — Q2Unclaimed
Partnership intro from StripeUnclaimed
Optionally connect other mail
Still read Gmail or Outlook daily? Connect them to simplify your view — optional, and separate from your hosted domain inboxes. Unbox is where your domain mail lives; unifying personal threads is a convenience, not the product.
- OAuth connect in two clicks
- Clear badges: hosted domain vs external
- Privacy-first cache — no long-term body storage
support@myproject.com
Hosted · Primary
Hosted · Primary
peter@gmail.com
Optional · Connected
Optional · Connected
How it works
Live in three steps
1
Add your domain
Enter myproject.com. We generate copy-paste DNS records and verify them live — MX, SPF, DKIM, DMARC.
2
Create mailboxes
Set up you@, support@, and aliases on your domain. Optionally connect Gmail or Outlook if you want one daily view alongside hosted mail.
3
Work from streams
Unbox triages each domain inbox overnight. You start the day knowing which mailboxes need attention — then open threads when you're ready.
Compare
Why teams switch from Gmail, Zoho, and Shortwave
Unbox is built for founders who need managed domain inboxes and team handoffs — not another thread-unifier like Extra.
| Capability | Unbox | Gmail / Workspace | Zoho Mail | Shortwave |
|---|---|---|---|---|
| Custom domain hosting | Full MX + SMTP on Unbox | Via Google Workspace | Yes | No — client only |
| Domain inbox management | DNS, mailboxes, shared queues | Workspace admin console | Complex admin UI | N/A — client only |
| AI triage per inbox | Built in, always on | Add-ons / Gemini separate | Limited | Thread content focus |
| Shared inbox + claims | Native team layer | Delegated inbox only | Basic shared mail | Comments, no claims |
| Optional external connect | Gmail / Outlook alongside hosted | N/A | Partial | Gmail-focused (core product) |
| Setup time | ~15 minutes | Hours (admin console) | 30–60 minutes | Minutes (no hosting) |
| Starting price (team of 3) | Free + from $12/mo | ~$18/user/mo | ~$4/user/mo | ~$30/user/mo |
Pricing
Simple plans for teams of 1–50
Every plan includes domain hosting, AI triage, and external account connect. Domains and mailboxes stay generous — send volume and storage scale with your tier.
Free
$0/mo
Solo founder on your own domain
- 1 domain · 1 mailbox · 1 teammate
- 5 aliases per domain
- 2 GB hosted mail storage
- 500 outbound emails / month
- 100k cloud AI tokens / month
- Unlimited local triage & summaries
- 1 connected external account
- Web inbox only
Basic
$12/mo
Several domains without seat math
- 5 domains · 5 mailboxes · 3 teammates
- 5 aliases per domain
- 5 GB hosted mail storage
- 6,000 outbound emails / month
- 1M cloud AI tokens / month
- 3 connected external accounts
Startup
$22/mo
API + SMTP for first integrations
- 10 domains · 10 mailboxes · 5 teammates
- 5 aliases per domain
- 10 GB hosted mail storage
- 15,000 outbound emails / month
- 2M cloud AI tokens / month
- HTTP API + SMTP send
Pro
$29/mo
Recommended
- 20 domains · 20 mailboxes · 10 teammates
- 5 aliases per domain
- 30 GB hosted mail storage
- 30,000 outbound emails / month
- 5M cloud AI tokens / month
- HTTP API + SMTP send
- 8 connected external accounts
Business
$79/mo
Many brands, one inbox hub
- 50 domains · 50 mailboxes · 50 teammates
- 5 aliases per domain
- 100 GB hosted mail storage
- 100,000 outbound emails / month
- 25M cloud AI tokens / month
- HTTP API + SMTP · optional JMAP
- Unlimited external accounts
- Priority support & audit tooling
FAQ
Common questions
Do I need Google Workspace?
No. Unbox.im is a full standalone mail host for your own domain. Point MX to us, add the DNS records we provide, and you're sending and receiving as you@myproject.com.
What happens to my Gmail?
Your Gmail works as it is, and is unrelated to Unbox.im. Although we have plans to support external Gmail integration, it is not a priority at the moment.
Is my mail stored securely?
Hosted domain mail is encrypted at rest in our Postgres database. External account bodies are cached briefly for display only — we don't persist Gmail content long-term.
How long does DNS setup take?
Most teams verify MX and DKIM within 15 minutes. Propagation can take up to 48 hours depending on your registrar; our dashboard checks live until everything is green.
Can I migrate from Zoho or Workspace later?
Yes, we do support IMAP import from your own email providers like Zoho Mail and others, but as IMAP is a very slow protocol, please contact support for migration.
What AI models do you use?
Classification and summaries run on efficient local models where possible; complex drafting uses cloud models via OpenRouter. You control what leaves your workspace in settings.
Can I use Twake Mail on my phone?
Yes on Business. Connect Twake Mail (iOS/Android) to jmap.unbox.im with your mailbox email and app password. Unbox web remains the recommended daily inbox.
Do you support IMAP for reading mail?
No. Reading sync uses JMAP (optional, Business). IMAP is only used for one-time import from other providers — contact support to migrate.
Ready to unbox your inbox?
Join founders who send from their domain and actually enjoy opening mail again.
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