Unbox.imStop paying $5 per domain and per user
All your domain inboxes, shared queues, aliases, and forwarding — one flat monthly fee. Built for startups running multiple projects.
Comparison uses Google Workspace USD list-style pricing (~$12/user/mo × domains × users) as a reference — not a quote for every market.
Auto MX checks · Export anytime · 99.9% uptime target · Setup in minutes
Free forever: 1 domain, 10 mailbox, 5 admin. Paid plans unlock send volume, storage, and cloud AI — not domains as an upsell.
Built for founders who run mail on their own domains
Why Unbox
Simpler domain inbox management
Stop juggling DNS, mailbox setup, and who owns support@. Unbox is where you run domain inboxes and team handoffs — with AI triage when messages arrive.
Hosted domain mail, end to end
Point MX to Unbox and send from your domain with SPF, DKIM, and DMARC handled. No Workspace seat math, no alias hacks.
- Full inbound and outbound on your domain
- Live DNS verification dashboard
- Multiple mailboxes: you@, support@, hello@
Priority streams per inbox
Every domain mailbox lands in a triage stream with a one-line summary — so you manage queues and handoffs, not endless threads.
- Needs you · Worth a read · Low priority
- Summary-first cards, not unread counts
- Natural-language search across all mail
Investor follow-up — warm tone, wants Thursday call
Marc Reinhardt · 9:14 AM
Customer escalation — webhook 500s since deploy
support@acmecorp.io · Alex claimed
Team inboxes with claims
Shared addresses like support@ stay sane. Claim threads, leave internal notes, and never double-reply again.
- One-click claim and assign
- Internal notes invisible to customers
- Activity visible across the team
Optionally connect other mail
Still read Gmail or Outlook daily? Connect them to simplify your view — optional, and separate from your hosted domain inboxes. Unbox is where your domain mail lives; unifying personal threads is a convenience, not the product.
- OAuth connect in two clicks
- Clear badges: hosted domain vs external
- Privacy-first cache — no long-term body storage
Hosted · Primary
Optional · Connected
How it works
Live in three steps
Add your domain
Enter myproject.com. We generate copy-paste DNS records and verify them live — MX, SPF, DKIM, DMARC.
Create mailboxes
Set up you@, support@, and aliases on your domain. Optionally connect Gmail or Outlook if you want one daily view alongside hosted mail.
Work from streams
Unbox triages each domain inbox overnight. You start the day knowing which mailboxes need attention — then open threads when you're ready.
Compare
Why teams switch from Gmail, Zoho, and Shortwave
Unbox is built for founders who need managed domain inboxes and team handoffs — not another thread-unifier like Extra.
| Capability | Unbox | Gmail / Workspace | Zoho Mail | Shortwave |
|---|---|---|---|---|
| Custom domain hosting | Full MX + SMTP on Unbox | Via Google Workspace | Yes | No — client only |
| Domain inbox management | DNS, mailboxes, shared queues | Workspace admin console | Complex admin UI | N/A — client only |
| AI triage per inbox | Built in, always on | Add-ons / Gemini separate | Limited | Thread content focus |
| Shared inbox + claims | Native team layer | Delegated inbox only | Basic shared mail | Comments, no claims |
| Optional external connect | Gmail / Outlook alongside hosted | N/A | Partial | Gmail-focused (core product) |
| Setup time | ~15 minutes | Hours (admin console) | 30–60 minutes | Minutes (no hosting) |
| Starting price (team of 3) | Free + from $12/mo | ~$18/user/mo | ~$4/user/mo | ~$30/user/mo |
Pricing
Simple plans for teams of 1–50
Free forever: 1 domain, 1 mailbox, 1 admin. Paid plans unlock send volume, storage, and cloud AI — domains stay generous, not the upsell.
Free
Solo founder on your own domain
- 1 domain · 10 mailbox
- 5 aliases per domain
- 2 GB hosted mail storage
- 500 outbound emails / month
- 10k cloud AI tokens / month
- HTTP API + SMTP + JMAP
Basic
Several domains without seat math
- 5 domains · 50 mailboxes
- 5 aliases per domain
- 5 GB hosted mail storage
- 2,500 outbound emails / month
- 50k cloud AI tokens / month
- HTTP API + SMTP + JMAP
Startup
API + SMTP for first integrations
- 10 domains · 100 mailboxes
- 5 aliases per domain
- 15 GB hosted mail storage
- 5,000 outbound emails / month
- 100k cloud AI tokens / month
- HTTP API + SMTP + JMAP
Pro
Recommended
- 20 domains · 200 mailboxes
- 5 aliases per domain
- 30 GB hosted mail storage
- 10,000 outbound emails / month
- 200k cloud AI tokens / month
- HTTP API + SMTP + JMAP
Business
Many brands, one inbox hub
- 50 domains · 500 mailboxes
- 5 aliases per domain
- 500 GB hosted mail storage
- 25,000 outbound emails / month
- 500k cloud AI tokens / month
- HTTP API + SMTP + JMAP
- Priority support & audit tooling
FAQ
Common questions
Do I need Google Workspace?
No. Unbox.im is a full standalone mail host for your own domain. Point MX to us, add the DNS records we provide, and you're sending and receiving as you@myproject.com.
What happens to my Gmail?
Your Gmail works as it is, and is unrelated to Unbox.im. Although we have plans to support external Gmail integration, it is not a priority at the moment.
Is my mail stored securely?
Hosted domain mail is encrypted at rest in our Postgres database. External account bodies are cached briefly for display only — we don't persist Gmail content long-term.
How long does DNS setup take?
Most teams verify MX and DKIM within 15 minutes. Propagation can take up to 48 hours depending on your registrar; our dashboard checks live until everything is green.
Can I migrate from Zoho or Workspace later?
Yes, we do support IMAP import from your own email providers like Zoho Mail and others, but as IMAP is a very slow protocol, please contact support for migration.
What AI models do you use?
Classification and summaries run on efficient local models where possible; complex drafting uses cloud models via OpenRouter. You control what leaves your workspace in settings.
Can I use Twake Mail on my phone?
Yes on Business. Connect Twake Mail (iOS/Android) to jmap.unbox.im with your mailbox email and app password. Unbox web remains the recommended daily inbox.
Do you support IMAP for reading mail?
No. Reading sync uses JMAP (optional, Business). IMAP is only used for one-time import from other providers — contact support to migrate.
Ready to unbox your inbox?
Join founders who send from their domain and actually enjoy opening mail again.
Add your first domain freeHosting
Domain mail hosting
Your mail server for custom domains — inbound MX, outbound SMTP, and authentication records handled for you so messages land in inbox, not spam.
DNS verification — myproject.com
- MX · 10 inbound.unbox.im
- Verified
- SPF · include:unbox.im
- Verified
- DKIM · unbox._domainkey
- Verified
- DMARC · p=quarantine
- Verified
Send
API-first transactional send
Password resets, receipts, and alerts from your domain over HTTPS — with optional SMTP for legacy stacks. Not for newsletters or marketing bulk. See API docs.
Domains → API
POST /api/v1/email
Authorization: Bearer ubk_live_…
{ "From": "hello@myproject.com",
"To": "user@example.com",
"Subject": "Welcome",
"TextBody": "Thanks for signing up." }Triage
AI-powered streams
Every message sorted into a priority stream with a one-line summary — know what needs you in seconds, not after scrolling fifty threads.
Morning briefing
Marc (investor) and Acme support are the two time-sensitive threads today. Legal MSA can wait until after the Marc call — want me to block 30 min Thursday?
Compose
Draft and send with context
The AI sidecar knows your thread history and tone — ask for a draft, refine it in chat, and send from your domain in one flow.
Draft reply
Hi Marc — great to connect (thanks Lisa). Thursday 2pm PT works on my end. Happy to cover runway and eng hires; we're actively recruiting two senior backend roles. Talk soon, Peter
Safety
Send callback
Sent too fast? Unbox holds your message for a short window with a live countdown — tap Withdraw to pull it back to draft before it leaves.
Hi Marc — great to connect. Thursday 2pm PT works on my end. Happy to cover runway and eng hires. Talk soon, Peter
Unified view
Optional external mail
Already use Gmail or Outlook? Connect them for a single daily view — hosted domain mail stays separate, with clear badges so you never reply from the wrong address.
One inbox view. Clear send path per message.
Teams
Shared inboxes
support@ and hello@ shouldn't live in one person's Gmail — shared queues with claims, assignments, and internal notes your customers never see.
Internal note
Alex: "We met Marc at the SaaStr dinner — he's real, not a tire-kicker. Prioritize."
Trust
Security and compliance
Encryption, audit trails, and transparent data handling — built for teams who take customer mail seriously.
- TLS for API, web, and optional SMTP
- Encrypted credential storage
- GDPR-ready data export