Unbox.imMulti-brand domain email planning
If you run more than one brand, give each brand its own domain for mail. Keep one ops workspace so you are not juggling five providers — and make sure every outbound message uses that brand’s authenticated domain.
A simple planning model
- One Unbox account for the company (or agency).
- One verified domain per brand.
- Personal mailboxes for founders who need a public identity.
- Shared queues for support@, hello@, and sales@ that several people cover.
What to avoid
Do not send Brand B mail from Brand A’s Google Workspace tenant with a rewritten From. Recipients and spam filters treat that as risky.
Do not share one password for a brand mailbox across five people. Use shared queues with individual Unbox IDs so you can see who claimed a thread.
Where Unbox fits
Unbox is for teams that need domain mail and shared queues without buying a full productivity suite per seat. Domains, DNS checks, and send identity stay in one dashboard.
Common questions
- Should agencies put client domains on one account?
- Only when your contract and privacy model allow it. Many agencies use one Unbox workspace per client, or separate domains under clear ownership rules.
Related guides
Plan brands as domains, not seats
Add your first domain free and map the rest when you are ready.
Add your first domain free